Operations ManagerFacilities Management

Operations Manager - Facilities Management - £70k to £80k - West Midlands. A Leading Facilities Management provider are looking for a Regional Manager to head up their operations. A leading player within this ever-growing market the ideal candidate will have an excellent senior management background within FM and a business development capability. This is an excellent opportunity for the ideal candidate to really make their mark with this company and take it in a direction that they see growth potential. You will have the further impact of the leading brand name to ensure your success.

About the Client:

A top name within Facilities Management within the UK and beyond. They have been established for over 100 years and are a full FM provider. In both Hard and Soft FM their reputation is second to none. They offer excellent development opportunities within their business and the ability to mould the region and the direction how they see fit. They work within the commercial, residential and industrial sectors. My client is looking for an experienced Operations Manager in and around West Midlands.

About the Role:

  • Cooperate and work with regional management and other colleagues to support business growth and performance
  • Take ownership of the regional sales strategy by creating, developing and using innovative and creative thinking to apply across the region
  • Keep up to date with local and regional, commercial and competitor activity
  • Support the creation of pipeline of potential clients who require facilities management services
  • Attend global sales update calls
  • Develop and build long-term relationships with regional clients
  • Mobilise new client contracts effectively with the support of the wider team
  • Maintain direct communication with regional client base
  • Manage the required resources to deliver facility operations across the UK region
  • Ensure robust personnel management and protection of employees
  • Maintain agreed service levels with each regional client contract and implement necessary KPIs
  • Uphold and deliver in line with the Health and Safety policy
  • Continue to apply innovation through facilities management services
  • Maintain client budgets and carry-out finance management duties
  • Support the development of the brand, company profile and business strategy

About the Candidate:

  • 8 Years + Experience in Facilities Management Industry
  • 5 Years + Experience in a Supervisory Role upholding strong supervisory skills
  • Previous employment in a Facilities Management Service Company
  • Experience which includes success in Budget Management and Contract Management
  • Senior Leadership interface skills, both internally and externally with superior customer service skills
  • Excellent verbal and written communication, interpersonal and negotiation skills Certified Facility Manager – CFM, CPMM, CPE or other certifications is a plus but not required
  • Computer proficiency with Excel, Work, Outlook required and Maximo system training will be given
  • Have confidence, passion, ambition and superior professionalism Self-motivated to build and develop their own pipeline and sales opportunities
  • Self-sufficient, able to work independently and flexible to work outside regular business hours
  • Accountable, strong and organized, driven by targets and the need to succeed
  • Willing to proactively learn and develop personal skills and business knowledge Innovative thinking in order to secure potential client targets

Points of Appeal:

  • Leading industry player
  • Excellent Progression Opportunities
  • Prestigious contracts

Contact:

If you are interested in the above vacancy or wish to discuss any other opportunities please contact Robert Mortimer on 0203 640 8989 or email me@humres.co.uk