Service CoordinatorConstruction

My client are looking for an experienced Service Coordinator to join their service department assisting with their day to day running. The role is based in Leeds.

About the Client:

A well-established firm with many years’ experience in supplying domestic and commercial customers with Fire Alarms/Gas and emergency lighting.

About the Role:

  • Permanent Office based role
  • 37.5 hours a week – flexible on hours
  • 1-hour lunch
  • Planning and scheduling of engineers for call out/maintenance visits.
  • Day to day communication with engineers and customers, working closely with Service manager and Installation coordinator
  • Review and coordinating all completed engineering paperwork and prepare invoices
  • Responding to incoming technical desk calls and emails
  • Working closely with engineers on a daily basis, assigning new jobs to their workloads, communicating with the engineers; handling diary management & allocating relevant parts
  • Generating monthly reports
  • Supporting team members when required and undertake any other tasks that may arise

About the Candidate:

  • Live in close proximity to Leeds
  • Must be able to drive
  • Previous experience as a Service Administrator, Service Coordinator, Help Desk or similar, ideally with a service coordinator background
  • A background dealing with and scheduling field based engineers
  • Excellent communication skills, both written & verbal along with customer service skills
  • Good administration and IT skills (MS Office products)
  • Proactive, logical and methodical, with a 'can-do' attitude and a willingness to learn

Points of Appeal:

  • The company offers an excellent working environment
  • Monday to Friday flexible on times (1 hour for lunch)
  • Salary is £17 000 to £20 000 depending on experience
  • 23 days holiday (increasing with service) and pension

Contact:

If you are interested in the above vacancy or wish to discuss any other opportunities please contact Rhys Henry on 0203 640 8989 or email fsss@humres.co.uk